Seller Agreement

1. Seller Eligibility

To sell on BoBA Market, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction)
• Reside in a country supported by Stripe Connect
• Complete identity verification through Stripe
• Provide a valid bank account for payouts
• Comply with all applicable local, state, and federal laws regarding online sales, tax obligations, and consumer protection
• Maintain only one seller account (no duplicate or shill accounts)

You are not required to be a registered business. Individuals may sell as sole proprietors. You are responsible for any business licenses or tax registrations required in your jurisdiction.

2. Listing Standards

2.1 Accuracy

All listings must accurately represent the card being sold. You must:

• Select the correct card from our database (name, set, year, parallel)
• Accurately grade the condition using our standard scale
• Upload clear, actual photos of the specific card you are selling
• Disclose any defects, damage, or characteristics not captured by the condition grade
• For graded cards: accurately report the grading company, grade, and certification number

2.2 Condition Grading Scale

BoBA Market uses the industry-standard TCG grading scale:

2.3 Prohibited Listings

• Counterfeit, proxy, or reproduction cards — zero tolerance (see Section 11)
• Cards you do not own or physically possess
• Pre-sale listings for unreleased products
• Listings with misleading photos, descriptions, or condition grades
• Trimmed, altered, or tampered cards not disclosed as such
• Counterfeit graded slabs or altered certification labels
• Non-Bo Jackson Battle Arena items
• Listings designed to manipulate search results or pricing data

3. Pricing

You set your own prices. We recommend checking recent sales data on the Platform for competitive pricing. We do not impose minimum or maximum prices.

Prohibited pricing conduct:

• Artificially inflating prices through fake or coordinated purchases
• Shill bidding or shill buying to manipulate market data
• Coordinated pricing schemes with other sellers
• Listing at unreasonably high prices to reserve card slots without intent to sell

4. Fees & Payment

4.1 Fee Structure

4.2 Fee Changes

We will provide at least 30 days advance written notice before any fee increase. Fee reductions take effect immediately. Notice will be sent via email and displayed on the Platform.

4.3 Payouts

Payouts are processed by Stripe to your connected bank account. Standard payout schedule is 2 business days after a sale is confirmed delivered. Stripe may impose additional holds per their terms.

• New sellers may experience an initial hold of up to 7 days during account verification
• Holds for open disputes are limited to the disputed transaction amount only — we will not freeze your entire balance
• If your account is suspended, pending payouts are held for 90 days to cover potential refunds, then released

5. Seller Tier System

BoBA Market operates a 6-tier seller progression system based on your trailing 30-day sales volume and buyer feedback rating. Higher tiers unlock lower fees, more listing slots, and additional tools.

6. Shipping Requirements

• Ship within 48 hours of a confirmed sale. Failure to ship may result in automatic cancellation and a shipping violation.
• Upload tracking within 48 hours of shipment.
• Package securely — use top loaders, penny sleeves, team bags, or similar protection. Cards damaged in transit due to inadequate packaging are the seller's responsibility.
• Ship to the address provided — do not ship to alternate addresses. Shipping to an unverified address voids seller protection.

6.1 Tracking & Signature Requirements

⚠️ Important: Sellers who choose not to follow these guidelines waive the ability to win disputes where the buyer claims non-delivery. Insurance is recommended for orders $50+.

6.2 Shipping Violations

Three shipping violations (late shipment, failure to ship, missing tracking) within 90 days may result in temporary account suspension. Chronic violations will result in permanent removal from the Platform.

7. Returns & Disputes

Buyers may open a dispute within 7 days of confirmed delivery if:

• The card received does not match the listing description
• The card condition is significantly worse than described
• The wrong card was shipped
• The card was damaged in transit and was not packaged adequately
• The order was not received (non-delivery claim)

7.1 Resolution Process

1. Buyer opens dispute with description and photo evidence
2. Seller is notified and has 72 hours to respond with their evidence
3. BoBA Market reviews both sides and makes a decision within 5 business days
4. If found in buyer's favor: seller must accept return and full refund is issued
5. If found in seller's favor: dispute is closed, no refund

Repeated valid disputes will negatively impact your seller rating and may trigger account review.

8. Seller Feedback & Ratings

After delivery, buyers may leave feedback consisting of:

• Overall rating (1–5 stars, required)
• Sub-ratings (optional): Shipping Speed, Item Condition, Communication, Accuracy
• Written comment (optional, 500 characters max)

8.1 Feedback Rules

• Feedback opens 48 hours after delivery and closes 60 days after delivery
• One feedback per order — no stacking
• Only verified purchasers may leave feedback
• Accounts less than 7 days old cannot leave feedback
• Sellers may post one public response per feedback (300 characters, within 30 days)

8.2 Feedback Manipulation

The following are strictly prohibited and may result in immediate suspension:

• Offering incentives (discounts, free items) in exchange for positive feedback
• Using alternate accounts to leave self-reviews
• Coordinated negative feedback against competitors
• Threatening or harassing buyers who leave negative feedback

9. Performance Standards

To maintain good standing on BoBA Market, sellers should aim to maintain:

• Overall rating: 4.0★ or above
• On-time shipping rate: 95% or above (shipped within 48 hours)
• Dispute rate: Below 3% of total transactions
• Cancellation rate: Below 2% of total transactions

Sellers below 3.5★ may have listings de-prioritized in search results. Sellers below 3.0★ are subject to account review and potential suspension.

10. Tax Obligations

You are solely responsible for reporting and paying all taxes owed on your sales, including income tax and any applicable sales tax in your jurisdiction.

• BoBA Market may be required to issue 1099-K forms if your gross sales exceed IRS reporting thresholds ($600/year)
• Stripe may collect tax identification information (SSN/EIN) as required by law
• BoBA Market collects and remits sales tax in states where marketplace facilitator laws apply
• We do not provide tax advice — consult a qualified tax professional

11. Counterfeit & Authenticity Policy

This includes but is not limited to:

• Counterfeit Bo Jackson Battle Arena cards
• Proxy or reproduction cards listed as originals
• Cards with altered or counterfeit grading labels/slabs
• Trimmed or chemically altered cards not disclosed as such
• Re-sealed or tampered sealed product

We reserve the right to report counterfeit activity to law enforcement and the affected IP rights holders.

12. Intellectual Property

12.1 Your Content

You retain ownership of all content you create (listing descriptions, photos, store branding). By listing on BoBA Market, you grant us a limited, non-exclusive, revocable license to display your content on the Platform for the purpose of facilitating sales. This license terminates when you remove your listing or close your account.

We will not use your content for any purpose unrelated to the marketplace. We do not claim perpetual or irrevocable rights to your content.

12.2 DMCA & Takedowns

If you believe content on BoBA Market infringes your intellectual property, contact us at legal@bobamarket.gg with a DMCA-compliant takedown notice. We will respond within 5 business days.

12.3 Third-Party IP

Card images, names, and game data are the property of their respective rights holders. BoBA Market displays this information under nominative fair use for the purpose of facilitating secondary market sales.

13. Prohibited Conduct

The following actions are prohibited and may result in account suspension or termination:

• Listing counterfeit, proxy, or altered cards (see Section 11)
• Completing transactions off-platform to circumvent BoBA Market fees
• Feedback or rating manipulation, including shill accounts
• Using unauthorized bots, scrapers, or automated tools without BoBA API approval
• Harassment, threats, or abusive communication toward buyers or staff
• Providing false identity information during onboarding
• Operating multiple seller accounts
• Interfering with other sellers' listings or operations
• Any activity that violates applicable law

14. Account Suspension & Termination

14.1 Graduated Enforcement

For non-counterfeit violations, we follow a graduated enforcement process:

1. Written Warning — specific violation cited, corrective action required
2. Temporary Suspension (7–30 days) — listings hidden, payouts held
3. Permanent Ban — account terminated, 90-day payout hold

Counterfeit violations skip directly to permanent ban (Section 11).

14.2 Appeal Process

For non-counterfeit suspensions, you may appeal within 30 days by contacting appeals@bobamarket.gg. Appeals are reviewed within 10 business days. You will receive a written decision with specific reasoning.

14.3 Payout on Termination

Pending payouts at termination are held for 90 days to cover potential refunds and disputes. After 90 days, remaining funds are released to your bank account. We will not report delinquent accounts to credit bureaus.

15. Data & Privacy

We collect and process seller data as described in our Privacy Policy. Key points for sellers:

• Your public store name, rating, and tier badge are visible to all users
• Your identity verification data is processed by Stripe, not stored by BoBA Market
• Sales data and analytics are used to improve the Platform and may be displayed in aggregate
• We will not sell your personal information to third parties
• You may request data export or deletion by contacting privacy@bobamarket.gg

16. Indemnification & Liability

You agree to indemnify and hold harmless BoBA Market, its owners, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the Platform as a seller
• Disputes with buyers arising from your listings
• Your tax obligations
• Shipping issues caused by your packaging or carrier choice
• Any violation of this Agreement

Limitation of liability: BoBA Market's total liability to you shall not exceed the fees you paid to us in the 12 months preceding the claim, or $100, whichever is greater.

17. Dispute Resolution

If you have a dispute with BoBA Market (not a buyer-seller dispute):

1. Informal resolution first — contact support@bobamarket.gg. We will attempt to resolve within 30 days.
2. Disputes under $500: Resolved through small claims court in the state of our incorporation (New Jersey).
3. Disputes over $500: Resolved through binding arbitration under AAA Commercial Rules, conducted in New Jersey. Each party bears their own costs.

You agree to resolve disputes individually and waive the right to participate in class action lawsuits or class-wide arbitration against BoBA Market.

18. Governing Law

This Agreement is governed by the laws of the State of New Jersey, without regard to conflict of law provisions. Any legal proceedings shall be conducted in the state or federal courts located in New Jersey.

19. Modifications to This Agreement

We may update this Agreement from time to time. For material changes (fee increases, new restrictions, changes to dispute resolution):

• We will provide at least 30 days advance notice via email and Platform notification
• The updated date will be reflected at the top of this page
• Continued use of the Platform after the effective date constitutes acceptance
• If you do not agree with changes, you may close your account and withdraw pending payouts

Non-material changes (typos, clarifications, formatting) may be made without notice.

20. Contact